The Role To support the fast growing expansion of MediaTek businesses, we're looking for an accomplished Field Applications Engineer to key Industrial and Automotive accounts in Germany. As an integral part of a new and growing team, the successful Field Applications Engineer will have an Embedded Linux Software background. He/She will report into the European Customer Support Team Manager. This position represents a fantastic opportunity to shape the direction of customer support across the region at MediaTek and provides a real chance to make a difference and have a far-reaching impact. In addition to providing first-class technical support to our customers, this role will also provide crucial technical assistance to MediaTek's European Sales and Marketing team during their interactions with new and existing Industrial and Automotive customers. As MediaTek's Field Applications Engineer for the region you will also work closely with our technical support teams in Asia, to ensure successful and timely technical issue resolution. The role will require business travel throughout Europe, as well as visits to MediaTek's headquarters in Taiwan to ensure synchronisation with HQ technical teams. Key Responsibilities • Drive technical engagement and first line support at key customers to ensure successful projects execution. • Provide technical software support at key Industrial and Automotive accounts • Understand customer technical queries and issues, provide initial analysis and solutions • Become the point of contact for Linux issues in their area of expertise within the team • Work with European Sales and Marketing team to provide expert technical support in customer interactions Location This position is located in Düsseldorf Germany or working remotely from home.
The Person • Independent problem analysis and solving skills, especially under high pressure • "Customer first" pro-active and problem solving attitude, coupled with sensitivity to corporate business priorities and resourcing capabilities • Must be an independent self-starter, with excellent time and project management skills • Must be a confident and clear communicator and MediaTek 'evangelizer', with excellent written and oral communication skills Desired Skills & Experience • Ideally MSc. qualified in Computer Science, Electrical Engineering (or similar), or with equivalent and relevant work experience in electrical, electronic or computer science fields • Good knowledge of Emdedded Linux and Yocto • Excellent C programming skills • Experience working with a global customer base and working with transnational internal teams • At least one additional relevant area of expertise within the Linux system. Examples would be: o Displays and DSI o Video processing and Video codecs o GPU and OpenGL/Vulkan o Neural Networks, including co-processor acceleration o Connectivity - eg Wi-Fi, Bluetooth Multiple roles available Competitive Salary Offered Closing date: 17th May 2023